CredAbility
Created by disabled people, for disabled people; our CredAbility Quality Marks allow you to quickly communicate to disabled customers that you have made proactive steps to make your services, your building and your employment practices accessible and welcoming.
Nimbus Disability is a leading voice in accessibility. We support businesses across a wide range of sectors in connecting with our membership of over 400,000 disabled people utilising our Access Card Scheme.
CredAbility is a quality mark system we created over a decade ago and we are proud to have recently overhauled the scheme to reflect the expectations of our disabled customers and the needs and abilities of our several thousand business partners.
CredAbility Consists of 3 separate and interchangeable quality marks:
CredAble Provider
The CredAble Provider Mark looks at the nature of the service you provide
A CredAble provider can demonstrate that they have anticipated disabled people's access requirements and made suitable adjustments to the way in which they offer their service, enabling disabled people to have equality of access to the services offered.
The appraisal process will be unique and bespoke to your organisation and industry but at a minimum will include assessing the following:
- An Equality and Diversity Policy / Accessibility Policy which clearly demonstrates commitment and process to making your service accessible
- A public-facing accessibility statement which is easy to find and clearly describes what you can or cannot provide to a disabled customer
- An active and up-to-date listing on the Access Card Directory
- A named designated officer/champion with responsibility for accessibility and, if appropriate a dedicated accessibility communications channel (Email / Phone)
- An accessibility feedback mechanism
- Up-to-date disability equality training
- Public websites should meet W3C accessibility standards
Accreditation must be renewed every 3 years and both the assessment and reassessment costs £500.
Once accredited you will receive:
- A CredAble Provider Badge for your website
- A Press release Celebrating your accreditation
- A plaque to display in your premises
- Invitation to our exclusive Nimbus Partner Network events
- A 10% discount on Nimbus Training and Auditing Products
Get in touch to find out more: hello@nimbusdisability.com
CredAble Access
The CredAble Access Mark is an assessment of the physical accessibility of the building you operate in
The main threshold for passing the verified Access assessment is that no aspects of the building will directly contribute to potential contravention of The Equality Act or prove detrimental to the Health and Safety of disabled visitors, whilst also enabling independent access to and exit from your building.
Throughout the whole process, emphasis of gaining accreditation relates to reasonableness, appropriateness and suitability of the built environment for the type of service being delivered and the type of premises being audited. As such there are no distinct Pass / Fail criteria but guidance for good accessibility.
Accreditation will be based on the assessors knowledge and understanding of the interplay between the needs of disabled people, Building Regulations, British Standards, Good Practice and The Equality Act.
- Approach, Routes and Street Furniture
- Car parking
- External Ramps
- External Steps
- Entrances
- Reception Areas and Lobbies
- Corridors
- Internal Doors
- Internal Ramps
- Internal Stairs
- Lifts
- Platform / Stairlifts
- WCs: General
- Accessible WCs
- Internal Surfaces
- Facilities
- Wayfinding
- Lighting
- Acoustics
- Means of Escape
- Building Management
- Access Statement
- Service Specific
Once accredited you will receive:
- A CredAble Provider Badge for your website
- A Press release Celebrating your accreditation
- A plaque to display in your premises
- Invitation to our exclusive Nimbus Partner Network events
- A 10% discount on Nimbus Training and Auditing Products
Get in touch to find out more: hello@nimbusdisability.com
CredAble Employer
The CredAble Employer Mark is an in-depth look at the accessibility and inclusivity of you employment practices
Our CredAble Employer Mark is a mark which goes above and beyond commitment-based marks and consists of an audit of working practices and perceptions among your staff base.
We will examine several core areas of the employment journey:
- Advertising Vacancies
- Recruitment and Selection
- Identifying and Implementing Reasonable Adjustments
- Supervision and Appraisals
- Disability Related Leave
- Training and Development
- Employee Involvement and Consultation
- Equality Monitoring
An assessment for a CredAble Employer Mark will consist of:
- Desktop Audit of Policies, Procedures and working practices around recruiting, inducting, managing and retaining disabled employees in your workforce
- A Staff survey designed to capture:
- An insight into your employee's perceptions of your employment practices
- Baseline statistics for the makeup of your workforce
Once accredited you will receive:
- A CredAble Provider Badge for your website
- A Press release Celebrating your accreditation
- A plaque to display in your premises
- Invitation to our exclusive Nimbus Partner Network events
- A 10% discount on Nimbus Training and Auditing Products
Get in touch to find out more: hello@nimbusdisability.com